Bought Loaded Brush Pro but the app doesn't show it? For example, after you get a new phone or reinstall the app. You can restore your purchase.
In the Loaded Brush app
- Make sure your phone is signed in to the App Store or Google Play account you used to buy Pro.
- Open Loaded Brush, tap the Me tab, then tap Settings.
- In the SUBSCRIPTION section, tap Restore purchases.
What the result means
- Purchases restored and Loaded Brush Pro is active on this account.: you're all set.
- We could not find an active Loaded Brush Pro purchase for this account.: check you're signed in to the store account you used to buy Pro. Subscriptions that have ended or been cancelled can't be restored.
- Could not restore purchases: check your internet connection and try again.
If you were charged but still can't get Pro, submit a support ticket and include your receipt.